ALON Wellness stands behind the high-quality of our premium CBD products, and your satisfaction is 100% guaranteed.
Please check your shipment carefully to ensure no damage has occurred during shipping. Contact us immediately if you notice any damage to your product. All product damage claims must be made within 72 hours of receiving the product. To make a claim, please contact ALON Wellness through the “Contact Us” tab on the website or by sending an email directly to firstname.lastname@example.org.
To complete a claim, we require a receipt or proof of purchase, along with a description of and pictures of the shipping damage.
Your satisfaction is 100% guaranteed. If you are not completely satisfied, you may request a full refund of the purchase price within 15 days of your delivery date (except for damage claims that must be made within 72 hours – see above). To be eligible for a return and full refund, your item must be unused and in the same condition that you received it and it must be in the original packaging. To make a claim, please contact ALON Wellness through the “Contact US” tab on the www.alonwellness.com website or by sending an email directly to email@example.com.
To complete a claim, we require a receipt or proof of purchase. We also require that you return the unused product to ALON Wellness.
Once your return is received and inspected, we will process your return and a credit will be applied to your credit card or the original method of payment.